Shipping Policy
At Jaya Candle Aromatic Glow, we are committed to ensuring your order arrives safely and promptly. Please review our shipping policy for detailed information.
Processing Time
All orders are processed within 2-3 business days, excluding weekends and holidays. You will receive a notification once your order has been shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location:
Domestic (within the US): 3-7 business days
International: 10-21 business days
Please note that these are estimated delivery times, and actual delivery may vary.
Shipping Carriers
We use reputable carriers, including USPS, UPS, and FedEx, to deliver your orders. The carrier will be selected based on your location and the best available rate.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.
Shipping Restrictions
Currently, we ship to addresses within the United States and internationally. However, certain products may have shipping restrictions due to local regulations.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us immediately at email.jayacandle@jayadma.co.in We will work with the carrier to resolve the issue and ensure you receive your order.
Thank you for shopping with Jaya Candle Aromatic Glow. If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer service team.